

Five communication mistakes we make with clients without even realising...
We communicate all the time, right? Speaking to each other is simple, right? Then why, oh why, can we get it so wrong? Because communication in healthcare is a skill, and one that you can work on everyday. Here are 5 common mistakes we make in the clinic without even knowing it. 1. Interrupting. You have less than 30 seconds to speak to your GP before they interrupt you – and we as vets and nurses have the tendency to do the same. This leads to a client not having the opportu